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Email

You can mail us directly via support@casino777.be or use our contact form below.

Live Chat

Telephone

Belgium: 02 808 29 93

Outside Belgium +32 2 808 29 93.

Correspondence

Casino de Spa - Casino777 service
Rue Royale 4
4900 Spa
Belgium

FAQ

  • Is Casino777 a legal gambling website?+
    • The Casino777 online gambling website is legal and authorised by the Belgian Gambling Commission (B+ licence).

      As a certified website, Casino777 offers its players a secure gaming platform, a guaranteed redistribution rate and hourly limits on losses. Since the 1st January 2011, a law has required all online gambling website to have an official Belgian licence. Playing on an unlicensed site is illegal and is a punishable offence. You also run the risk of this site being blocked by the relevant authorities meaning any money you have on said site will not be able to be withdrawn.

  • How can I claim a bonus?+
    • At Casino777, players can take advantage of two types of bonuses: certificates and rewards.

      A certificate is a free bonus, for which no deposit is required. This type of bonus can be claimed via the Bonus Account section of the Cashier. Once you have entered the code in the ‘Bonus Code’ field, please choose the option ‘"Certificat’e" and submit. A reward bonus can be claimed after making a deposit, also via the Bonus Account section. Once you have entered the reward code in the ‘Bonus Code’ field, please choose the option ‘Reward’ and submit.

  • How can I recredit a pending withdrawl?+
    • If you have just requested a withdrawal of your winnings and would like to recredit the funds to your account, you are able to do so via the 'History' section of the Cashier. You will see a list of all your pending withdrawals there. There is the option to recredit the funds to your account next to each of your pending withdrawals.

  • How do I play machines with a keyboard?+
    • Most of our slot machines have been created to allow our players to play directly from the keyboard without using the mouse!

      - The space bar on the keyboard activates the SPIN.
      - The 1, 2, 3, 4 or 5 buttons start the SPIN on the corresponding bet.

  • I'm having difficulty connecting to Casino777.+
    • It is possible, in some cases, for connection to Casino777 to fail if your computer uses a FIREWALL or a PROXY service..

      - If this is the case please contact your system
      administrator or Internet Service Provider (ISP)..
      - We will do everything possible to guide and help you to establish a connection with Casino777.

  • Are you a compulsive gambler?+
    • Casino777 hopes all its players enjoy playing our games of chance. However, in no instance should you feel a compulsion to play. Casino777 wants its game to be fun and to remain enjoyable for players.

      If you feel you may have a problem, the Gambling Commission will provide you with an information booklet about the prevention of gambling addiction.

      Click here to view it.

  • Make sure to recieve our newsletters+
    • The number of legitimate emails from Casino777 being automatically deleted or redirected to SPAM or BULK folders is steadily increasing due to new anti-spam filters implemented by software and service providers.

      On this link are some simple steps for you to follow to ensure that our emails are delivered correctly to your INBOX, including adding Casino777 to your safe list or permitted sender list on your email service provider or anti-spam software.