Security
Financial Transactions
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Your chosen payment method may now be protected by an extra layer of authentication.
From 1st January 2021, a new piece of EU legislation has come into force, requiring all online payments in the EU (as well as in Norway, Iceland and Liechtenstein) to go through an extra authentication step.
This requirement is known as Strong Customer Authentication (SCA).
How does SCA affect me?
When you’re making an online purchase, you may be asked to go through an extra layer of security before completing the transaction.
For example, when making an online deposit via card payment or e-wallet, you will be required to go through an additional step of authentication. The form this step will take depends on who you bank with. It could mean entering a one-time passcode, or you may need to authenticate the transaction via SMS, email or by signing in on your banking app. You may even be asked to identify yourself using fingerprint or facial recognition.
To learn more about how SCA enforcement affects you, contact your financial institution or visit their website for further information.